About Us

Eastgate Africa Express aims to provide affordable, one stop logistical services for all types of road transportation within Botswana and to other countries in the region. We strive to be the most successful transportation and Logistics Company in the regional industry and to continually improve our market share by offering competitive rates in conjunction with superior service, optimal use of available resources, innovation and cost saving initiatives

The keys to success in the trucking business are:

Vigorous communication systems between drivers, bases, and clients
Setting delivery schedules that can be met (i.e. setting the right expectations)
Hiring, training and retaining reliable, safe drivers
Proving virtuous customer care through understanding what clients are trying to achieve, and help them find the right distribution solution to create long-term relationships.

SUCCESS INDICATORS

“VIGOROUS
COMMUNICATION
SYSTEMS”

“ACCURATE
ON TIME
DELIVERIES”

“INNOVATION
AND COST
SAVING ”

MISSION

Eastgate Africa Express will simplify distribution of goods for mainly Southern African businesses, but also extending all around Botswana and beyond borders when the need arises, becoming their partner in operating efficiently and reliably. We will use management of logistics, on-time, accurate deliveries from destination to destination, and partnerships with distribution centers and warehousing businesses to achieve its goals

INDUSTRY

Road transport and logistics solutions between Botswana and neighboring Southern African countries such as South Africa, Namibia, Zambia etc. are greatly influenced by the private sector demands. This is especially the case with large national and multinational mining companies in Southern Africa that are heavily dependent on transport and logistics solutions for the provision of the consumables that keep the relevant mines running.

“BEST TRANSPORT
AND LOGISTICAL
SOLUTIONS TO
OUR CLIENTS...”

VISION

COMPETITIVE EDGE

Eastgate Africa Express will establish a competitive edge through its dogged focus on on-time deliveries for its specific target market. Communication systems, operational choices and marketing materials will all be oriented around this goal. By making customers more assured of on-time delivery with Eastgate Africa Express than with competitors, they will be more likely to use the business overall, as they can never be sure when a few hours can make an incredible difference to their potential revenues or expenses. We are committed to ensuring that the cargo of our customers reaches all destinations safely and without any setbacks. To ensure a high quality, efficient and prompt service, our vehicles are regularly serviced and strictly maintained to set manufacturer maintenance schedules. To ensure the continued delivery of our high quality and prompt services, the following measures are in place:

Driver performance is continually monitored using satellite surveillance and management devices in all vehicles.
Delivery times on all routes are strictly monitored
Our offices communicate with our clients on a regular basis.
All trucks are equipped with mobile phones and satellite tracking

Staff and management

Eastgate Africa Express has a management structure which ensures administrative accountability and exceptional client service. In addition, on the job training is given to all our staff, thereby ensuring that custom documentation is of the highest standard, and that checks and balances are in place to prevent unnecessary delays at border posts. Administrative control is exceptionally important to us, and functions at the highest level possible. This is to ensure quick and efficient invoicing of clients, which means that customs documentation is rapidly returned to clients for tax purposes.

Quality Policy Statement

The Management of Eastgate Africa Express is committed to the provision of recognized quality service. This is achieved through our established and effective quality assurance procedures and practices which are tailored as necessary to the expectations of individual clients.